Privacy Policy

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data. When you contact us, book an appointment, or submit a form on our website, we may collect personally identifiable information such as your name, phone number, email address, and vehicle information that you voluntarily provide.

Usage Data. We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This data is used solely to improve site performance and user experience.

Communications. If you contact us by phone, email, or through our website chat, we may retain records of those communications to better serve you.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To schedule and confirm service appointments
• To respond to your inquiries and provide customer support
• To send you service reminders, promotional offers, and updates (you may opt out at any time)
• To improve our website and services
• To comply with applicable laws and regulations
• To protect the security and integrity of our business

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

3. Disclosure of Your Information

We may share your information in the following limited circumstances:

Service Providers. We may share your information with trusted third-party vendors who assist us in operating our website or conducting our business (e.g., scheduling software, email platforms), provided those parties agree to keep your information confidential.

Legal Requirements. We may disclose your information if required to do so by law or in response to valid legal process, such as a subpoena or court order.

Business Transfers. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not share your personal information with any third party for independent marketing or advertising purposes.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

We do not use cookies to track your activity across third-party websites or to build advertising profiles.

5. Third-Party Links

Our website may contain links to third-party websites, including Google Maps, social media platforms, and review sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

8. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to certain legal exceptions)
• Opt out of receiving marketing communications at any time by contacting us or using the unsubscribe link in any email we send

To exercise any of these rights, please contact us using the information below.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

10. SMS Privacy Policy

Same Day Auto Repair™ HWY 6 is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with us through SMS communications.

Mobile Information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Website: https://www.7one3autocenter.com/ Phone Number: 281-220-5532 (Hilcroft), 281-829-0900 (Katy), or 281-200-5532 (Hwy 6 N)

By opting in to receive SMS messages from Same Day Auto Repair™ HWY 6, you agree to the terms outlined in this Privacy Policy and our SMS Terms and Conditions. If you have any questions or concerns, please contact us directly.

11. SMS Consent Communication

When you opt in to receive SMS communications from Same Day Auto Repair™ HWY 6, we collect your phone number and any other necessary information to communicate with you via text messages. This information is not shared with third parties for marketing purposes. We respect your privacy and are committed to keeping your data secure.

12. Types of SMS Communications

If you have opted in to receive SMS messages from Same Day Auto Repair™ HWY 6, you may receive messages regarding the following:

• Customer support
• Follow-up on inquiries
• Billing questions

13. Message Frequency

The frequency of SMS messages may vary based on the type of communication you are receiving. For example, you may receive up to 3 SMS messages per week regarding customer support, billing inquiries, or other related communications.

14. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

15. SMS Opt-In Method

You may opt in to receive SMS messages from Same Day Auto Repair™ HWY 6 in the following ways:

• Verbally, during a conversation with a representative
• By initiating an SMS message to 281-220-5532 (Hilcroft), 281-829-0900 (Katy), or 281-200-5532 (Hwy 6 N)
• Completing the “Contact Us” form on the web page
• In writing, during a visit onsite

16. SMS Opt-Out Method

You have the right to opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive from Same Day Auto Repair™ HWY 6. Alternatively, you can contact us directly at 281-220-5532 (Hilcroft), 281-829-0900 (Katy), or 281-200-5532 (Hwy 6 N), or email [email protected] to request removal from our messaging list.

17. SMS Help and Support

If you are experiencing any issues or need assistance, you can reply with the keyword "HELP" to any SMS message you receive. Alternatively, you can contact us directly at 281-220-5532 (Hilcroft), 281-829-0900 (Katy), or 281-200-5532 (Hwy 6 N), email [email protected], or visit https://www.7one3autocenter.com/ for more information.

18. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Same Day Auto Repair™ HWY 6 5930 Hwy 6 N, Suite L Houston, TX 77084 Phone: 281-200-5532 Email: [email protected]